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Market Intelligence Strategy Centre


Bill Payment and Presentment

Press Releases | Media Coverage
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Press Releases



Collecting and Processing Your Bills is a 1 Billion Hidden Transaction Business

June 2001

MISC, the new strategy group that evolved from the former MINTEL (Aust) Pty Ltd. Out of total retail goods and services spending in Australia of $422 billion, Australians choose to pay $146 billion (ie. 35%) via regular bills . Collecting fees on this 1 billion transaction business has attracted both major Australian Corporates and other third party service providers. See 'Flow of Bill Payments' table below.

 

The Advertiser

The Age

 

Sector Common Bill Cycle Examples
Telecommunications Monthly to Quarterly ISP, pay TV, mobile phone
Electricity Quarterly Electricity usage
Gas Quarterly Gas usage
Water Quarterly Water and sewage usage
Council Quarterly to Annual Property rates
Federal & State Gov. Fortnightly to Annual State housing
Finance Companies Fortnightly to Monthly Car finance repayment
Credit Cards Monthly Standard bank payments
Retail Store Cards Monthly Myer card
Education Annual Higher education charges
Insurance Monthly to Annual Premiums

 


 


Media Coverage
The following tables summarise selected media coverage flowing from MISC/MINTEL press releases. As reporting of MISC/MINTEL industry research is invariably widespread (Australian and International), this coverage should be viewed as indicative only. For further details of research referenced below, please click here and specify the research article referenced.

The Herald Sun

Household bills burden worsens | Kamahl Cogden, November 2005

"The Market Intelligence Strategy Centre survey revealed a growing bill burden, with 36 per cent of household income spent on paying bills. "


The Advertiser

We Like to Bank Online| August 2003

"More than 500 million accounts were paid in 2002 via the Internet, EFTPOS, direct debit or telephone, the MISC pool result show."


The Age

Electronic Methods Fit the Bill for Consumers | August 2003

"Australians are conducting a greated proportion of bill payments via elecronic means, research group MISC said yesterday."


The Australian
Long Overdue Boost for Onliine Bill Payments | Tim Boreham, July 2003

"Consumers have also proved early adopters of issuing bills electronically, which eliminates the need to send out paper accounts, MISC said."

The Australian Financial Review

E-Banking Use Up 24% Says Report | Jason Clout, April 2003

"The MISC study revealed one other interesting statistic: while transfers online are growing, login growth decreased in the December quarter."

Bank Customers Go Online, At Last | Chris Wright, May 2003

"The MISC study revealed one other interesting statistic: while transfers online are growing, login growth decreased in the December quarter."

Australians Taking to Virtual Bill Paying Says Report | Joyce Moullakis, July 2003

"Billers are becoming more sophisticated in their processing and seeking cheaper ways to trasact what is a significant fixed cost without losing customer contact, the MISC report says."

E-Banking Registrations Rise 31% | Rachel Lebihan, October 2003

"Industry analyst group MISC said annual registration still grew by a solid 31% over the 12 months to June 30, 2003 and had recovered into the new financial year."


The Herald Sun

Paperless Billing Fits the Bill | Karin Derkley, August 2003

"Research by the MISC claims phone and elecricity companies are the most advanced and have won over more clients to te cheaper payment methods."


The West Australian
Most Trust Internet Banking Transfers | Ruth Williams, April 2003

"Research by the MISC claims phone and elecricity companies are the most advanced and have won over more clients to the cheaper payment methods."